LEADING FOR PERFORMANCE

OVERVIEW
Being an effective supervisor isn’t always easy. Supervisors are called upon to keep operations running smoothly, communicate management’s direction, manage daily responsibilities, implement changes, and keep their employees safe. On top of this, supervisors must lead by example, be a positive influence and be consistent with the message they deliver to their co-workers.

By developing some key skills, supervisors can organize and manage their workloads, and cultivate rewarding relationships in the workplace.

In this two-day workshop participants will be introduced to best industry practices and provided with ideas and practical tools to take back to the workplace. Students will be given the skills they need to build health and safety into their everyday planning, how to create and promote a positive work environment, and how to prioritize performance goals and safety into one – Safe Production.

INTENDED FOR
Intended for individuals who are new to the supervisory position and want to develop their team leadership skills and unleash the talent of their individual team members.

CLASS SIZE
Maximum 12 per class

COURSE LENGTH
Two Days (16 hours)

COURSE CONTENT
Each participant will be instructed in accordance with WorkSafe BC legislation and supervisory materials, applicable CSA materials, and leading industry guidelines.

  • Reviewing responsibilities of a supervisor – both legally and within your organization

  • Adjusting to the supervisor’s role with confidence

  • Identifying key attitudes to enhance supervisory skills

  • Learning time management, planning, and prioritizing techniques to maximize success

  • Understanding the importance of developing effective working relationships

  • Creating a workplace where “Safe Production” is the priority

  • Learning a variety of ways to deal with the challenges of the role

  • Acquiring a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision

  • Developing communication techniques for giving instructions that are clearly understood through: listening, asking questions, resolving conflict, and giving feedback.

CERTIFICATION
A Record of Training (ROT) certificate and wallet card will be issued upon successful completion of this course.

ATTENTION HEALTH AND SAFETY ADVISORS/EMPLOYERS
Under the Canada Criminal Code, supervisors, managers and employers can be charged with criminal negligence, fined, and possibly jailed when they fail to protect the health and safety of the workers, contractors and others in the workplace.

Workers Compensation Act Section 117 – General duties of supervisors

  1. Every supervisor must:
    (a) ensure the health and safety of all workers under the direct supervision of the supervisor,
    (b) be knowledgeable about this Part and those regulations applicable to the work being super- vised, and
    (c) comply with this Part, the regulations and any applicable orders.

  2. Without limiting subsection
    (1) Every supervisor must
    (a) Ensure that the workers under his or her direct supervision
    • Are made aware of all known or reasonably foreseeable health or safety hazards in the area where they work, and
    • Comply with this Part, the regulations and any applicable orders,

    (b) consult and cooperate with the joint committee or worker health and safety representative for the workplace, and
    (c) cooperate with the Board, officers of the Board and any other person carrying out a duty under the Part of the regulations.